Shipping Policy

General Shipping Overview

This Shipping Policy applies to all orders for Flex & Catch Duster products placed on Ocedarusshop. It clarifies the official shipping processing rules, delivery time frames and logistics service standards for all global customers.

Order Processing Time

All paid and confirmed orders will be processed and dispatched within 1 to 3 business days. Our team conducts strict product inspection, professional packaging and logistics arrangement to ensure every order is shipped out in a timely and intact condition.

Standard Delivery Time

The standard delivery period for all orders is 6 to 12 days after shipment. This unified delivery time is applicable to all regional orders served by our platform, with no accelerated shipping options available.

Global Free Shipping Service

Ocedarusshop provides permanent global free shipping for all Flex & Catch Duster products. There are no shipping costs, logistics surcharges or hidden delivery fees for any order, covering all serviceable regions worldwide.

Logistics Tracking Service

Once the order is shipped, customers will obtain valid logistics tracking information to monitor the real-time delivery status of their packages. We ensure transparent and traceable logistics services for every transaction.

Shipping Exception Instructions

Minor delivery delays may occasionally occur due to uncontrollable factors including extreme weather, local customs clearance inspection and regional logistics suspension. We will actively track abnormal orders and provide timely follow-up support for affected customers.

Shipping Address Modification

Customers can apply for shipping address modification only before the order is dispatched. Once the order enters the logistics transportation process, address modification requests will no longer be acceptable to avoid delivery errors.

Policy Revision Rights

Ocedarusshop reserves the right to update and adjust this Shipping Policy in accordance with service upgrades and industry standard changes. The latest policy contents will be officially published on our website, and continued use of our shopping services constitutes acceptance of the updated terms.

Official Contact Support

For any inquiries about shipping progress, logistics problems and relevant policy details, please reach out to our official customer service email: support@ocedarusshop.com.